New Hire Remote Learning
This is a 3-week, hands-on, remote learning program for new employees for a global fintech organization.
Year: 2020
Description:
3-week remote-based new hire learning program
Goal:
To help new employee remote learners around the globe to gain a foundational understanding of key terms, concepts and system navigation of the Investment Management Solution.
Topics:
Portfolio Manager Order Workflow
Models and Rebalancing
Trader Order Execution
Compliance Monitoring
Business Needs Analysis
The existing new hire training program was limited to the physical office training room. New employees learners were required to travel to the headquarters office location and attend in-person which was costly and time consuming.
Also, feedback provided on course surveys from previous new hire learning attendees indicated that the existing course curriculum was somewhat difficult for learners to understand.
I partnered with subject matter experts to gain understanding of the Investment Management Solution goals and objectives for new hire employee learners.
I also met with business leaders to explore and strategize ways which we could offer a new remote-based new hire learner experience.
Storyboarding
Then, I designed a storyboard for each week's topics which would be included in the new course offering. I used Microsoft PowerPoint for my storyboarding.
I also wrote all of the scripting and narration in the same storyboard PowerPoint slides in the notes section. These speaker notes are what I used as I facilitated the remote instructor-led courses.
This same storyboarding and scripting is also what I used for the self-paced eLearning remote course voice over narration.
Solution
New, mobile friendly, global instructor-led new hire learning courses which are highly rated and recommended by employee learners.
Self-paced, remote eLearning new hire learning courses via LMS
Newly designed course knowledge assessments
Results:
Improved employee performance
More participation and learner engagement during live courses
20% improved performance on course knowledge assessments
Improved ratings on course evaluation surveys
Deliverables:
Live remote instructor-led courses
Self-paced eLearning via LMS
Participant Guide
Course Knowledge Assessments
Certification Exams
Skills:
eLearning Development and Design
Storyboarding
L&D writing and course content development work
Effective communication of technical concepts
Instructional Design
Writing
Virtual classroom facilitation
Presentation skills
Tools:
Microsoft PowerPoint
Microsoft Word
IMS Training Environment
Virtual Machine
Webex Meeting